What is includes and excluded the rates? Rates are inclusive of unlimited free kilometres, cost of lubrications, technical maintenance.Petrol, “personal accident insurance”, mandatory Value Added Tax at the rate of 17 % and insurance.are on costume’s account. What should I do when the accident has happened? In case of accident or any damage, the client is supposed to ask for the correspondent police and alcohol report immediately, without moving the rented car from the place of the accident. Other wise mandatory insurance that named C.D.W. (Collision Damaged Waiver) is considered void. What is excluded in the insurance? Insurance does not cover tyre punctures, windscreen or headlights breakages, theft and damages due to misuse of car. What happens if drop the car at a different location than where I indicated? Delivery and collection outside city limits of Europcar stations are charged at 100.000 TL./ km to the nearest Europcar station. For less then 3-day rentals, one – way drop – off is DM 150.